iniKisahku - IniKisahku is a safe and confidential platform for individuals struggling with mental illness or any other personal issues. Our experts are here to help you find solutions to your problems and provide support in a non-judgmental environment.

Privacy Policy

Last Update on Jan 11, 2023

The following Privacy Policy informs you about your privacy rights regarding the personal information that we use. We do not use or share your information with any party unless further explained in the Privacy Policy. We use Personal Information only to improve Services. By downloading and using this application, you agree to the collection and use of information following this policy and agree to be bound by the terms of our Terms and conditions.

Information Collection and Use
In using our services, we may ask you to provide certain personal information that can be used to contact or identify you, such as an e-mail address and telephone number. We will also collect sensitive personal data regarding health issues when you use the Service. We may supplement the information you provide with other information we obtain from relationships with other organizations for your health purposes.

The types of personal information that we collect are only information related to your health such as age, medical history, and other related information. We will never ask for your real identity for any reason and will not collect data information from your mobile device that causes your identity to be disclosed. services are performed entirely anonymously. We appreciate and maintain the confidentiality of your real identity. We will also protect your personal information and will not provide it to other parties, without your consent.

Collection and Use of Content
In the chat session, you are with us, you provide content that is sent in the form of your personal information and receive feedback from us, namely the content received, in the form of information. We maintain and keep the content sent and content received confidential, to ensure the comfort of your Chat session. Any action regarding Content sent and Content received to improve health and education services will require your consent. We will not provide the content to third parties without your permission.

Information and Log Data Devices
We collect electronic identification or log data through your mobile device every time you use our Services. The information collected includes information such as Internet Protocol (“IP”) addresses, OS type, browser information including type and language settings, device identifiers or mobile application identifiers, the pages of our Service that you have visited, the time and date of your visit, the time spent on that page and other statistics. This information is necessary to optimize our service and prevent unauthorized use of personal information or fraud or misuse of the Service. Information collected will be stored on Servers and only for the use of for the purposes described in the Privacy Policy.

Cookies are files with small amounts of data, which may include an anonymous unique identifier. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. utilizes cookies and similar technologies to help us maintain your session when you use's Services; to increase security; to help understand how you use our Service and improve it; to track User Language and use of Google Analytics when you access the application; Cookies do not allow to get access to other information on your device or store cookies in your application. By continuing to use, you agree to our use of cookies and similar technologies following this Privacy Policy.

Service Provider
To facilitate and provide you with our Services, may use third-party service providers, to provide services on our behalf, to perform Service-related services, or to assist us in analyzing how our Services are used. We selectively select partner service providers and consistently evaluate the implementation of appropriate, secure information administration and organizational control systems. They are required to comply with applicable laws and regulations. Accessible personal information is limited to the required amount.

We always closely guard your Personal Information. The security of your Personal Information is fundamental, but it should be noted that no method of electronic transmission over the Internet, or method of storing data is 100% secure. Although we aim to use legal and ethical means to protect your personal information, we cannot guarantee absolute security. To help protect the privacy and confidentiality of your information, we also ask for your cooperation. Any personal information that you intentionally disclose, you are fully responsible for it. If you suspect that there has been an abuse of your account or other breaches of security, you can notify us.

Links to Other Sites
Our Service may contain links to other websites that are not operated by us. If you intentionally click on a third-party link, you will be redirected to the third-party site. We strongly encourage you to review the Privacy Policy of every site you visit. has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Privacy Policy Changes
We may change the Privacy Policy from time to time for a variety of reasons, including to improve it, to reflect changes to our Services, and to comply with applicable law. We will notify you of changes through our Service. Changes to this Privacy Policy are effective when posted on this page. We advise you to review changes to our Privacy Policy carefully. If you agree with the changes, then you can continue to use our Services. Conversely, if you do not agree with our service changes and you do not want to use our services, then you are free to stop using If you continue to use our Services after changing the Privacy Policy, then you agree and accept the changes to the Privacy Policy.

Contact Us
If you have any questions regarding this Privacy Policy, please contact us via the contact us page.

Thank you.